Privacy Policy
Effective 9/21/26
This Privacy Policy describes how Exhale Executive Coaching, LLC (the “Company”, “we”,
“us”, or “our”) collects, uses, discloses, and safeguards personal information obtained through our
website, coaching programs, educational content, communications, scheduling systems, and related
services (collectively, the “Services”).
The Company respects your privacy and is committed to protecting personal information in
accordance with applicable law.
By accessing or using our website or Services, you acknowledge that you have read and
understand this Privacy Policy.
Questions regarding this Privacy Policy may be directed to the contact information provided at
the end of this Privacy Policy.
1. Information We Collect. We may collect information directly from you, automatically through
your use of our website, and from third-party service providers.
A. Information You Provide Directly. The information we collect may include:
i. Name;
ii. Email address;
iii. Telephone or mobile telephone number;
iv. Mailing address;
v. Business address;
vi. Company or employer information;
vii. Appointment and scheduling information;
viii. Billing and payment information;
ix. Information submitted through contact forms, applications, questionnaires, surveys,
or assessments;
x. Information voluntarily provided during coaching sessions, consultations, meetings,
or communications with us;
xi. Communications you send to us;
xii. Testimonials, feedback, reviews, surveys, and similar information; and
xiii. Any other information you voluntarily provide.
We request that you provide only information reasonably necessary for us to provide
the Services. Certain information voluntarily provided through applications, questionnaires, assessments,
consultations, coaching sessions, or other communications may constitute sensitive data under applicable
law, including information relating to physical or mental health, racial or ethnic origin, religious beliefs,
precise geolocation, or other legally protected characteristics. The Company requests that you not provide
sensitive data unless reasonably necessary for the Services. The Company will collect and process
sensitive data only to the extent reasonably necessary, and where required by applicable law, strictly
necessary, to provide the Services specifically requested by you. The Company does not sell sensitive data.
Where required by applicable law, the Company will obtain consent before processing sensitive data and
will provide a reasonable method for withdrawing that consent.
B. Information Collected Automatically. When you access or use our website, we and our
service providers may automatically collect certain information, including:
i. Internet Protocol (IP) address;
ii. Browser type and version;
iii. Operating system;
iv. Device identifiers and device information;
v. Website pages viewed;
vi. Date and time of website visits;
vii. Referring and exit pages;
viii. Approximate geographic location derived from technical information;
ix. Website usage and interaction information; and
x. Information collected through cookies, pixels, analytics tools, and similar
technologies.
The specific information collected automatically may vary depending upon the
technologies used in connection with the website and the settings selected by the user.
2. Use of Personal Information. We may use personal information for legitimate business
purposes, including to:
A. Provide, administer, maintain, and improve the Services;
B. Schedule and manage appointments, consultations, and coaching sessions;
C. Communicate with clients, prospective clients, and website visitors;
D. Respond to inquiries, requests, and feedback;
E. Process payments and maintain business records;
F. Provide customer support;
G. Send administrative, transactional, and service-related communications;
H. Send marketing and promotional communications where permitted by law;
I. Personalize user experiences and improve website functionality;
J. Monitor, analyze, and improve website performance and effectiveness;
K. Detect, investigate, prevent, and address fraud, security incidents, misuse, or unlawful
activity;
L. Comply with legal and regulatory obligations;
M. Establish, exercise, or defend legal claims; and
N. Carry out any other purpose disclosed at the time information is collected or otherwise
permitted by law.
3. SMS and Text Messaging Communications. If you provide your mobile telephone number and
consent to receive text messages, we may use your telephone number to send communications relating to
appointments, scheduling, coaching services, customer support, updates, and related business
communications. We may utilize third-party telecommunications, messaging, scheduling, customer
relationship management, or similar service providers to facilitate such communications. We do not sell,
rent, or share SMS opt-in information or mobile telephone numbers with third parties for their own
marketing purposes. You may opt out of receiving text messages at any time by replying STOP. For
assistance, reply HELP or contact us using the information provided below. Message and data rates may
apply. Consent to receive SMS communications is not a condition of purchasing any Services.
4. Cookies and Similar Technologies. Our website and service providers may use cookies, pixels,
analytics technologies, and similar tools to collect information regarding website usage and performance.
These technologies may be used to:
A. Operate and secure the website;
B. Remember user preferences;
C. Analyze website traffic and usage patterns;
D. Measure website performance;
E. Improve website functionality and user experience; and
F. Evaluate the effectiveness of marketing activities.
You may be able to manage cookies through your browser settings. Please note that disabling
certain cookies may affect website functionality.
5. Disclosure of Personal Information. We may disclose personal information to third parties
when reasonably necessary to operate our business, provide the Services, comply with applicable law, or
protect the Company’s rights, property, or interests. Such recipients may include:
A. Service providers that assist us in operating our business;
B. Scheduling and appointment-management providers;
C. Payment processors;
D. Website hosting, technology, and software providers;
E. Email, text messaging, and other communication providers;
F. Video conferencing and virtual meeting providers;
G. Professional advisers, including attorneys, accountants, insurers, and consultants;
H. Government authorities, courts, regulators, or other parties when required by applicable law,
legal process, or governmental request;
I. Parties involved in an actual or proposed merger, acquisition, financing, restructuring, sale of
assets, or other business transaction; and
J. Other persons or entities with your consent or at your direction.
The Company does not knowingly sell personal information and does not sell sensitive data.
6. Payment Information. If you make a payment for Services, payment information may be
collected and processed by third-party payment processors. We generally do not store complete credit
card or debit card numbers on our systems. Payment processors may collect, store, and process payment
information in accordance with their own privacy policies, terms of service, and security practices. The
Company is not responsible for the privacy, security, or data handling practices of third-party payment
processors.
7. Coaching and Consulting Information. Information shared during coaching sessions,
consultations, meetings, assessments, questionnaires, or other communications may include personal,
professional, business, financial, or other information relevant to the Services. We may use such
information for purposes that include:
A. Providing and administering the Services;
B. Communicating with clients and prospective clients;
C. Maintaining appropriate business records;
D. Performing contractual obligations; and
E. Complying with applicable legal and regulatory requirements.
Although we take reasonable measures to safeguard information, communications relating to
coaching services should not be assumed to have the same legal protections that may apply to
communications with attorneys, physicians, psychotherapists, or other licensed professionals.
Please do not provide information that you are legally prohibited from sharing or information
belonging to another person unless you possess appropriate authorization to do so.
8. Data Retention. The Company retains personal information for as long as reasonably necessary
to:
A. Fulfill the purposes for which the information was collected;
B. Provide and administer the Services;
C. Maintain business, accounting, and financial records;
D. Resolve disputes and enforce agreements;
E. Comply with legal and regulatory obligations; and
F. Protect the Company’s legitimate business interests.
The length of time information is retained may vary depending upon the nature of the
information, the Services provided, and applicable legal requirements.
9. Data Security. The Company maintains reasonable administrative, technical, and organizational
safeguards designed to protect personal information against unauthorized access, disclosure, alteration,
loss, misuse, or destruction. Despite these efforts, no method of transmission over the Internet, electronic
storage system, or information security procedure can be guaranteed to be completely secure.
Accordingly, the Company cannot guarantee the absolute security of personal information.
You are responsible for exercising reasonable caution when transmitting information
electronically and for maintaining the confidentiality of any credentials used to access password-protected
portions of the website or Services. By using the website or Services, you acknowledge and accept the
inherent risks associated with electronic transmission and storage of information.
10. Third-Party Websites and Services. The website and Services may contain links to third-party
websites, applications, platforms, products, or services. Such third parties operate independently from the
Company and may maintain their own privacy policies, terms of use, and data collection practices. The
Company does not control and is not responsible for the privacy, security, content, or information-
handling practices of any third-party websites or services. Users are encouraged to review the privacy
policies and terms of use of any third-party websites or services they access.
11. Children’s Privacy. The Services are intended for individuals who are at least eighteen (18)
years of age and are not directed toward children under the age of thirteen (13). The Company does not
knowingly collect personal information from children under thirteen (13). If the Company becomes aware
that personal information has been collected from a child under thirteen (13), the Company will take
reasonable steps to delete such information. If you believe that a child under thirteen (13) has provided
personal information to the Company, please contact us using the information provided below.
12. U.S. State Privacy Rights. Residents of certain states may have rights regarding their personal
information, subject to applicable legal thresholds, limitations, and exceptions. To the extent provided by
applicable law, such rights may include the right to:
A. Confirm whether the Company is processing personal information concerning the consumer;
B. Access personal information maintained by the Company;
C. Correct inaccurate personal information;
D. Request deletion of personal information;
E. Obtain a copy of personal information in a portable and, to the extent technically feasible,
readily usable format;
F. Obtain information concerning the categories of third parties to which personal information
has been disclosed;
G. Opt out of the processing of personal information for purposes of targeted advertising;
H. Opt out of the sale of personal information; and
I. Opt out of profiling in furtherance of decisions that produce legal or similarly significant
effects.
Consumers may submit privacy-related requests using the contact information provided in
Section 19. The Company may request information reasonably necessary to authenticate a request and
verify the identity and authority of the requestor. To the extent permitted by applicable law, a consumer
may designate an authorized agent to submit an opt-out request on the consumer’s behalf. The Company
may require reasonable documentation demonstrating the agent’s authority. If the Company denies a
privacy-related request, the consumer may appeal the decision by contacting the Company using the
information provided in Section 19 and identifying the communication as a “Privacy Request Appeal.”
The Company will process requests and appeals within the time periods required by applicable law. If the
Company denies an appeal, the Company will provide the consumer with a written explanation of the
decision and, where required by applicable law, information regarding how the consumer may contact the
applicable state attorney general or other appropriate regulatory authority to submit a complaint. The
Company will not discriminate against any person for exercising rights provided under applicable privacy
laws.
13. Sale of Personal Information, Targeted Advertising, and Profiling. The Company does not
knowingly sell personal information. The Company does not sell sensitive data. The Company does not
process personal information for profiling in furtherance of decisions that produce legal or similarly
significant effects. The Company may use cookies, pixels, analytics tools, advertising technologies, and
similar technologies to measure website activity, improve website performance, and evaluate marketing
effectiveness. Depending upon the technologies used and applicable law, certain disclosures of personal
information through advertising or tracking technologies may be considered the sale of personal
information or processing for targeted advertising. Where required by applicable law, consumers may opt
out of the sale of personal information or the processing of personal information for targeted advertising
by contacting the Company using the information provided in Section 19 or by utilizing any opt-out
mechanism made available through the website. Where required by applicable law, the Company will
honor legally recognized opt-out preference signals.
14. California Residents. If California privacy laws apply to you, you may be entitled to additional
rights concerning your personal information, subject to applicable limitations and exceptions. Such rights
may include the right to request information regarding the personal information collected, used, disclosed,
corrected, or deleted by the Company, and the right to opt out of certain data-sharing activities where
required by law. The Company does not sell personal information for monetary consideration and does
not sell or share SMS opt-in information for third-party marketing purposes. California residents may
submit privacy-related requests using the contact information provided at the end of this Privacy Policy.
15. Do Not Track. Certain web browsers offer “Do Not Track” settings or similar privacy
preference signals. Because there is currently no universally accepted industry standard for responding to
such signals, the Company does not guarantee that the website will respond to all “Do Not Track”
requests. Where required by applicable law, the Company will honor legally recognized privacy
preference signals.
16. Marketing Communications. Where permitted by law, the Company may send communications
regarding the Services, educational content, events, promotions, newsletters, and other business-related
information. Recipients may opt out of marketing communications at any time by following the
unsubscribe instructions contained in the applicable communication or by contacting the Company
directly. Opting out of marketing communications will not prevent the Company from sending
transactional, administrative, customer-service, or service-related communications. SMS communications
remain subject to Section 3 of this Privacy Policy.
17. Business Transfers. In the event of a merger, acquisition, financing transaction, reorganization,
restructuring, sale of assets, change in control, or similar business transaction, personal information may
be transferred, disclosed, or assigned as part of that transaction, subject to applicable law.
18. Changes to This Privacy Policy. The Company reserves the right to modify this Privacy Policy
periodically. Any modifications shall become effective upon posting the revised Privacy Policy on the
website unless otherwise required by applicable law. The Effective Date appearing at the beginning of this
Privacy Policy will be updated to reflect the date of the most recent revision. If the Company makes a
material change to the manner in which it collects, uses, or discloses personal information, the Company
will provide any additional notice, obtain any consent, or provide any opportunity to exercise privacy
choices required by applicable law. Your continued use of the website or Services following the posting of
a revised Privacy Policy constitutes acknowledgment of the revised Privacy Policy.
19. Contact Information. Questions regarding this Privacy Policy, privacy-related requests, appeals
of denied privacy requests, or concerns regarding the handling of personal information may be directed